Last updated: June 1st, 2023

Introduction

Welcome to the Afrikwea website (the "Site") operated by LDongo Technologies. We respect your privacy and want to protect your personal information. To learn more, please take your time and read this Privacy Policy. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data Collected

We may collect various pieces of information if you seek to place an order for a service with us on the Site. We collect, store and process your data for authenticating your purchase on Afrikwea and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, billing address, mobile number, fax number, payment details, payment card details, mobile wallet details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our Site and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.

Other Uses

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.

We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you or request your account to be deactivated. Within 7 working days (days which are neither (a) a Saturday, nor (b) a Public Holiday in the United States) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear, we will contact you for clarification.

We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

Third Parties & Links

We may pass your details to other companies. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with analyzing data and to provide us with marketing or customer service assistance. We disclose your Personal Data to the following categories of service providers and other parties. Service providers, including:

-Payment processors

-Ad networks

-Ad networks

-Hosting, Technology and Communications providers

-Staff augmentation and contract personnel

-Analytics providers

We may exchange information with third parties for the purposes of fraud protection. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this privacy policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

Minors

Company does not knowingly collect or solicit Personally Identifiable Information (PII) from anyone under the age of 13 or knowingly allow such persons to register as Users. The Service and its content are not directed at children under the age of 13. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you’re under 13, you may use Afrikwea' platform only with the involvement of a parent or guardian. you believe that we might have any information from or about a child under 13, please contact us at support@afrikwea.com.

California Residents

Under the California Consumer Privacy Act ("CCPA”), California residents have the right to know what personal information about them is collected, request deletion of their personal data, opt-out of the sale of their personal data, and not be discriminated against if they choose to exercise any of these rights. Afrikwea does not sell any of the data we collect about you. If you’d like to exercise any of the other rights afforded to you, contact us at support@afrikwea.com.

If you are a California resident, you have the rights outlined in this section. Please see the "Exercising Your Rights" section below for instructions regarding how to exercise these rights. If there are any conflicts between this section and any other provision of this Privacy Policy and you are a California resident, the portion that is more protective of Personal Data shall control to the extent of such conflict. If you have any questions about this section or whether any of the following applies to you, please contact us at support@afrikwea.com

Access

You have the right to request certain information about our collection and use of your Personal Data over the past twelve months. We will provide you with the following information:

-The categories of Personal Data that we have collected about you.

-The categories of sources from which that Personal Data was collected.

-The business or commercial purpose for collecting or selling your Personal Data.

-The categories of third parties with whom we have shared your Personal Data.

-The specific pieces of Personal Data that we have collected about you.

If we have disclosed your Personal Data for a business purpose over the past twelve months, we will identify the categories of Personal Data shared with each category of third-party recipient.

Deletion

You have the right to request that we delete the Personal Data that we have collected from you. Under the CCPA, this right is subject to certain exceptions: for example, we may need to retain your Personal Data to complete a transaction or provide you with the Services or other action you have requested. If your deletion request is subject to one of these exceptions, we may deny your deletion request.

Exercising Your Rights

To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data, and (2) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it. Each request that meets both of these criteria will be considered a Complete Request. We may not respond to requests that do not meet these criteria. We will only use Personal Data provided in a Valid Request to verify you and complete your request. You do not need an account to submit a Valid Request.

We will work to respond to your Valid Request within 45 days of receipt. We will not charge you a fee for making a Valid Request unless your Valid Request(s) is excessive, repetitive, or manifestly unfounded. If we determine that your Valid Request warrants a fee, we will notify you of the fee and explain that decision before completing your request. You may submit a Complete Request using the following methods:

Email: support@afrikwea.com.

Non-Discrimination

We will not discriminate against you for exercising your rights under the CCPA. We will not deny you our services, charge you different prices or rates, or provide you a lower quality of services if you exercise your rights under the CCPA. However, we may have different tiers of Services as allowed by applicable data protection laws (including the CCPA) with varying prices, rates, or levels of quality of the goods or services you receive related to the value of Personal Data that we receive from you.

Nevada Residents

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Data to third parties who intend to license or sell that Personal Data. You can exercise this right by contacting us at support@afrikwea.com with the subject line NEVADA-NO SELLING REQUEST and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Data as sales are defined in Nevada Revised Statutes Chapter 603A.

Residents of the European Economic Area (EEA)

Afrikwea works with merchants and users around the world, including in the EEA. Please note that as part of our service, we may transfer your personal information to other regions, including to Canada and the United States.

By law, you have the right to opt out your personal data for marketing purposes and withdraw your consent at any time by clicking the unsubscribe button or simply contacting us. Under the EU and GDPR regulation, you might ask us to rectify your incorrect data, access your personal data, receive your personal data and erase your data that we hold.

If you believe that the EU and GDPR regulation apply to you and would like to use your rights under these circumstances, please contact us. Every stage of the inquiry, we will ask you to verify your identity prior to request. You also have the right to complain about the use and collection of data with your respective data protection authority and you can do so by contacting your respective data protection authority. 

Cookies We Use

The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the 'basket' functionality on the Site is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on our Site and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on, or want to enter, the Site. We only use cookies for your convenience in using the Site and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses. Types of cookies:

(a) Session Cookies 

Our marketplace website uses session cookies and persistent cookies to enable the site track and movement from one page to another until the moment you leave the site which assists you to visit sites without having your authentication. In this regard, session cookies are deleted automatically but the persistent cookies will not be deleted after each session. These cookies are an essential part of the website. If these are disabled, you will experience interruption to the website you visited and may not be able to use your shopping basket or make any intended payment.

(b) Persistent Cookies 

The persistent cookies are set in connection with google services as part of google cookies in our site which involve certain information.

(c) Social Media 

We may use various social media groups and other third-party tools in our marketplace such as Facebook, Twitter, Pinterest, LinkedIn, YouTube etc. These social media features may involve the use of cookies in order for collection of your information in relation to visiting our website with their services.

(d) Google Analytics 

We use google analytical tools to improve our site making sure that customers will find the required product and services readily available. The cookies will be able to recognize and help to trace your activities and provide us information to process.

(e) Advertising Cookies 

Advertising or targeting cookies are used to deliver advertisements that are tailored to our website needs. The cookies will track what is clicked in our website and may share the details to other advertisers or advertising campaigners.

(f) Warning Cookies 

This cookie warns whether you are happy to accept or not on this website by appearing when you first visited the site. It is a persistent cookie that will remember your preference. By continuing to use the site with the cookie notice, we assume that your consent to use cookies as outlined are accepted.

You can decide whether or not to accept Cookies through your internet browser's settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Services and functionalities may not work.

How We Protect Your Information

LDongo Technologies is a company registered in the United States, we provide services to customers and our technology processes data from users around the world. Accordingly, the company may transmit your personal information outside of the country, state, or province in which you are located.

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer. Afrikwea secures your personal information from unauthorized access, use, or disclosure. Afrikwea uses the following methods for this purpose:

-SSL Protocol

-SSL

Policy Changes

We're constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on the Afrikwea’s website, by sending you an email, and/or by some other means. Please note that if you've opted not to receive legal notice emails from us (or you haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

Disclaimer

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, including the illegal acts of third parties (such as criminal hacking).

Contacting Us

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, please contact us by mail at  support@afrikwea.com or through regular mail to:

LDongo Technologies

Attn: Compliance Officer